About Catholic Charities

Catholic Charities of Buffalo is the most comprehensive human service provider serving all of Western New York, reaching all eight counties with 51 professionally staffed locations plus a presence in many area schools and other community sites. Catholic Charities serves people in need and those who are most vulnerable without regard to age, gender, race or religious affiliation.

Catholic Charities offers programs that strive to empower individuals, children and families. Among them are comprehensive counseling services for all ages, basic emergency assistance and referrals, child and adult mental health counseling, educational and training programs, older adults support, immigration and refugee assistance and a variety of programs focusing on family safety and stabilization.

Catholic Charities is a Better Business Bureau accredited charity, and is rated a four-star charity, the highest rating, by the independent charity evaluator, Charity Navigator.

Mission, Vision & Values

Our Mission

Catholic Charities of Buffalo is a Catholic sponsored human service agency serving anyone in need in the eight counties of Western New York. Believing all persons are created by God, we advocate for equity and justice for all people and empower individuals, children and families to achieve and maintain meaningful, healthy and productive lives.

Our Vision

Catholic Charities will be a community leader in providing quality, effective and efficient human services.

We will be the premier agency of choice for clients, donors, employees and volunteers.

We will be the beacon of hope for those in need.

Our Values


Following the example of Jesus Christ, we seek to serve all those we encounter with dignity, respect, and the embrace of hope, in a trauma informed way


Making a difference requires intentional strategies to engage, equip and support our employees and clients, meeting needs, guiding progress and effecting systemic change


Each is unique, all are worthy and in the spirit of inclusion we reach out, invite in and strive for excellence as we enhance the lives of clients, employees, volunteers and donors


We recognize that collaboration and open communication build collegiality and sustain growth, which in turn expands our helpfulness to those in need


We commit to speak honestly, act ethically, and foster trust