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by Kaitlin Jackson

Wed, Dec 20th 2017 03:00 pm

Catholic Charities of Buffalo has appointed two department directors to its senior management team, and a district director.

Jeffrey Conrad has been named Director of Workforce and Education Services, and William Sukaly has been appointed as Director of Immigration and Refugee Assistance. Anne Miles has been named District Director of Allegany and Cattaraugus Counties, as part of the Department of Family and Community Services.

Prior to coming to Catholic Charities, Conrad served as the senior director of Workforce Development for the Buffalo Niagara Partnership, and before that, he worked for the Center for Employment Opportunities as its New York State Director. He comes to Catholic Charities with more than a decade of experience in education and employment.

In his role as director of Workforce and Education, Conrad is responsible for managing operations, communications, program policy, contracts, budgets, fund development and the outcomes of the department’s offices and educational sites in Erie and Niagara counties.

Conrad has a bachelor’s degree in business management and economics from Empire State College.

Miles first joined Catholic Charities in 2010 as a therapist for the agency’s Multisystemic Therapy program. In 2012, she became a supervisor for the program, and served in that role until her appointment as Allegany and Cattaraugus counties district director. In both roles with Catholic Charities, Miles has served the greater Olean region.

As district director, Miles is responsible for the overall administration and function of the counties’ offices in Olean, Franklinville and Wellsville. Services provided include basic assistance; counseling for individuals, couples and families; Multisystemic Therapy; Domestic Violence Offenders program; Our Kids: Parent Education and Awareness Program and Kinship Caregiver Program. She will also supervise staff and carry out county and community involvement, including creating and coordinating collaborations and initiatives within the two counties.

Miles has a master’s degree in social work from the State University at Buffalo, a bachelor’s degree in psychology from St. Bonaventure University and an associate’s degree in human services from Finger Lakes Community College.

Prior to becoming director of Immigration and Refugee Assistance, Sukaly served as a supervisor within the department since 2009. Before joining Catholic Charities, he was the principal of WPSukaly Consulting. He has more than three decades of experience in management and program development.

In his role as director, Sukaly is responsible for the supervision and management of the agency’s resettlement program, employment services for refugees and immigrants, and immigration and naturalization services.

Sukaly has a master’s degree in business administration from Houston Baptist University and a bachelor’s degree in mineral economics from Pennsylvania State University.

Catholic Charities has helped individuals and families in need since its founding in 1923. That need is varied and widespread – from emergency assistance to mental health counseling and treatment, and from specialized services for older adults to help with job training and education. Catholic Charities empowers children, families and seniors to achieve meaningful, healthy and productive lives. In all situations, Catholic Charities delivers support to meet immediate needs, and then assesses clients for other needs to ensure long-term success.

An excellent steward of the contributions it receives, Catholic Charities earns highest-possible ratings from Charity Navigator for transparency and sound fiscal management and is a Better Business Bureau Accredited Charity. Catholic Charities also receives highest ratings from the Council on Accreditation for quality service.

For more information contact Catholic Charities at (716) 218-1400 or go to Find us on Facebook at, on Twitter at and on Instagram at