Our Leadership Team


We are pleased to share with you who we are and what we do.

Operating from 51 sites plus many schools in Western New York, we are proud to offer a wide array of human services. We are highly rated by Charity Navigator, a testament to our focus on transparency, sound fiscal management and high quality services.

We are a beacon of hope for people through all seasons of life – including ensuring safety and nurture for children who are neglected or at risk of harm, reaching out to children and teens with intensive family therapy, getting young adults back on an education and career track, assisting an unemployed father with food for his family, and keeping seniors independent.

Thanks for visiting. Browse our services, discover how you can help your neighbors in need, and find opportunities to join us in our work. We are grateful for your interest and support.

Deacon Steve Schumer
President & CEO

Deacon Steve Schumer

President & Chief Executive Officer

Email Deacon Steve

Molly (Anderson) Oliver

Chief Operating Officer

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Rose Caldwell

Chief Communications Officer

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Charles Hayes

Chief Development Officer

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Deneb Pirrone

Corporate Compliance and Quality Officer

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Michael Quinn

Chief Financial Officer

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Cherie Sugg

Chief Human Resource Officer

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Megan Lostracco-Reed, MPH

Senior Director

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Jim Lowe

Senior Director

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Julie Lulek

Senior Director

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Emily Mehltretter, LMHC

Senior Director

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Rikki Nawotka-Ace, LMSW

Senior Director

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Melanie Ricketts

Senior Director

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Miri Salamone-Burnett, LCSW-r, CASAC-m

Practice Director of Behavioral Health

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Board of Trustees

Most Rev. Michael W. Fisher

Chairperson | Bishop, Diocese of Buffalo

Alexis Agnello

Group Manager, M&T Bank Commercial Division – Buffalo

Thomas R. Beecher Jr., Esq.

Attorney, Phillips, Lytle LLP

Patricia Clabeaux

Executive VP/ Chief Human Resources Officer, Independent Health Association

Rick Cronin

Community Volunteer

John Daly

Managing Principal, Trautman Associates

Anthony Delmonte, Jr.

Vice Chairperson | Business and Professional Banking/Market Manager for Western and Central New York, M&T Bank

Joseph H. Emminger

Treasurer | Supervisor, Town of Tonawanda

Pastor James Giles

President/CEO, Back to Basics Ministries, Inc.

Rev. Peter J. Karalus

Vicar General, Diocese of Buffalo

Jill D. Manka

Career Readiness Specialist and adjunct professor, Villa Maria College

Donna P. Mitchell, MDiv, MAPM

Founder/CEO, Universal Ministry Network

Nancy H. Nielsen, MD, PhD

Senior Associate Dean for Health Policy, Medicine, University at Buffalo 

Melissa Potzler

Chancellor, Diocese of Buffalo

Anne Ryan

Executive Director, Read to Succeed Buffalo

Esmeralda Sierra

Community Volunteer

Adam Sumlin, PhD

Assistant Professor of Oncology, Roswell Park Comprehensive Cancer Center

Steve Timmel

VP of Finance-Affiliates, Independent Health Association

Kellie Ulrich

Secretary | Counsel, Magavern Magavern Grimm LLP

Trustees Emeritus

Robert M. Bennett


Deacon Steve Schumer

President and Chief Executive Officer