Behavioral Health Services

Clinical Services

Catholic Charities Behavioral Health offers many treatment modalities to help achieve and strengthen mental health in a wide range of individuals, from young children (age 3+), adults, parents, couples, and families.

Catholic Charities also has mental health counselors in several local schools. If you are interested in working with us to open a Behavioral Health satellite clinic in your school, please call (716) 277-1137.

Counseling Programs

While life can have challenges, no one needs to go through them alone. Children, families, adults, and seniors can count on Catholic Charities’ trained therapists and psychiatric providers for help mitigating their negative mental health symptoms and concerns.

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Outpatient Mental Health Counseling

Our outpatient mental health clinics span Western New York with locations in Niagara Falls, Lockport, Buffalo (Humboldt Parkway and Rich Street), and Cheektowaga. All five of our clinics can provide counseling services to those who present with mental health symptoms and are appropriate for outpatient care. Self-referrals are accepted along with referrals from parents, school support teams, medical professionals, and social services. We offer many different treatment modalities, including: family and couples counseling, EMDR, Play Therapy, PCIT, Progressive Counting, and DBT. Individuals and families who do not have insurance are offered a sliding scale fee.

Our services begin with a mental health assessment and evaluation. At admission, we offer individual, family, and group psychotherapy. We also offer the benefit of psychiatric evaluations and medication management through our in-house psychiatric providers.  For more information or to initiate a referral, please call the Catholic Charities Behavioral Health Central Intake Department at 1-877-448-4466.

Catholic Charities Behavioral Health has mental health therapists in several local schools. If you are interested in working with us to open a behavioral health satellite clinic in your school, please call (716) 277-1137.

Parent-Child Interaction Therapy (PCIT)

We are proud to offer Parent-Child Interaction Therapy (PCIT), an evidence-based treatment for young children ages 3 to 7 who are experiencing challenging behaviors such as aggression, defiance, or impulsivity. PCIT strengthens the parent-child relationship by coaching caregivers in real time, helping them develop effective strategies to manage behavior while building a more positive, supportive connection.

For more information or to complete a referral, please contact our intake department at 1-877-448-4466.

Domestic Relationship Enhancement Program (DREP)

Catholic Charities Domestic Relationship Enhancement Program works for social, gender, and racial justice using evidence-based accountability groups and a clinical approach to healing and empowerment.

Program Overview

Domestic Relationship Enhancement Program highlights:

  • Accessed by the individual, the courts, and Probation.
  • Individual therapy and group sessions look to treat the whole person
  • Groups run for 36 weeks after admission into the program and are offered in-person only

Healing & Empowerment Services highlights:

  • Accessed by the individual.
  • Therapeutic services help work through trauma toward healing and empowerment.
  • Open to anyone experiencing harmful relational dynamics, not just domestic partner violence.
  • Group therapy is available after admission into the program and is offered in-person only.  

Service Locations

Erie County:
76 West Humboldt St, Buffalo, NY 14214

20 Rich St, Buffalo, NY 14211

Appletree Business Park, Suite 48, Cheektowaga, NY 14227

Niagara County:
620 Tronolone Pl, Niagara Falls, NY 14301

20 Market St, 300 Bewley Building, Lockport, NY, 14094

Virtual services may be available after admission. Intake appointment(s) must be done in person to determine appropriateness for telehealth as part of a comprehensive assessment.

Individuals who do not have insurance are set on a sliding scale based on income and number of dependents. Fee payment is required at the time service is received. To begin services, please call the Catholic Charities Behavioral Health Central Intake Department at 1-877-448-4466.

Diocesan Counseling Center for Church Ministers

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The Diocesan Counseling Center for Church Ministers participates in the healing mission of the Catholic Church in the Diocese of Buffalo. Rooted in the liberating love of God, we offer quality services which enrich lives and strengthen the faith community of Western New York.

Believing in the sacredness and uniqueness of each individual’s vocation, our professional staff works with understanding and respect for the religious values of clergy, religious and other persons committed to church ministry.

Services offered include: Individual and group therapy; consultation, facilitation; education workshops; psychological assessment; brief neuropsychological assessment; spiritual direction.

People We Serve

People we serve are:

  • Priests and Permanent Deacons
  • Women and men who are members of religious communities
  • Seminarians
  • Candidates seeking admission to seminary or religious community
  • Lay church ministers

Our staff can also present workshops to clergy, religious communities and parish groups on the topics of: Communication and Conflict Resolution, Identifying and Coping with Depression, Anger and/or Grief, Retirement and/or Transitioning, Team/Leadership Building, and Mentoring Training.

Care Coordination Programs

Community Health Worker

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The Community Health Worker (CHW) program strives to build bridges between you and the community, medical, dental and mental health care providers. Your community health worker can help to take the role of your advocate, care coordinator, health educator, outreach worker and/or navigator. CHW can help with appointments and medication management, identify and link to additional supports and resources, work collaboratively with other service providers, and act as general support.

The CHW Program is open to Erie County residents of any income level and age, though a focus is given to those ages 18 or older. Candidates for the program must also have one or more chronic health conditions (physical and/or mental health).

For more information, please contact (716) 856-4494.

Children’s Health Home Care Management

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What is a Children's Health Home?

A Health Home isn’t a home at all; it’s a network of providers, health plans and community-based organizations that work with youth and families to meet your child’s needs. Whether it’s physical/dental needs, mental/behavioral health needs or general support making your lives better, Catholic Charities can help.

Who can enroll?

  • Age 20 and under and resides in Erie, Niagara, Cattaraugus or Allegany counties
  • Enrolled in or eligible for Medicaid
  • Youth has two or more chronic health conditions (physical and/or mental health diagnoses) OR
  • Youth has a single diagnosis of: HIV/AIDS, Serious Emotional Disturbance (SED) or Complex Trauma AND
  • Youth and/or caregiver having trouble meeting the youth’s health needs: feel alone or in need of help.

Health Home Care Managers can:

  • Help with appointment and medication management
  • Assist families in becoming advocates for their child’s health, education and general well-being
  • Link families to necessary economic and environmental supports
  • Provide linkage to transitional services when stepping up to or down from a higher level of care, such as a Residential Treatment Facility, Child and Family Treatment and Support Services, Home and Community Based Services or Office for People With Developmental Disabilities
  • Work collaboratively with other providers and services such as physicians, dentists, insurance companies, schools, therapists/counselors, skill-building programs, and so many more
  • Act as a general support to enrolled youth and their families

For more information on our Children’s Health Home, please contact us at (716) 372-0101.